Services for Foreign Employers.

Payroll processing services

Our competitive advantage: The most popular payroll services for larger employers have two qualities: flexibility and affordability. CustomPay provides both. Our payroll services can be packaged in many different ways to suit an individual client's needs (flexible), and are always 30% to 50% less than the large payroll companies (affordable).

For example. If you have several locations operating under different EIN numbers, you may want them to report their data individually over the Internet and receive comprehensive management reports at one location via email - that's fine with us. Or you may want to compile all payroll data together and then submit one big batch - that's fine too. Either way you'll get a very competitive fee structure and you'll get payroll that's correct the first time, every time.

Our payroll services include:

• Complete flexibility to processing payroll via PC or Internet
• HR module to track employee data
• Check writing, direct deposit, and check cards
• Tax payments: FICA, Medicare, Federal withholding, Federal and state unemployment, state and local withholding
• State registrations (when necessary)
• New hire reporting (for new employees)
• Interface and communication with tax agency inquiries
• 1099s for independent contractors
• Garnishments tracking and processing
• Flexible Spending Account tracking and disbursements
• Unlimited deductions
• Workers Compensation "Pay as you go"



Our payroll process

You choose how often to pay to employees (weekly, biweekly, semimonthly, monthly or other frequency) - and we'll do the rest!

Every pay period CustomPay will prepare and print:
• Payroll checks
• Employee earnings statement ("pay stub")
• Payroll journal
• Department or location summary
• Transfer of funds from your corporate account(s) to pay for all federal and state taxes

In addition, CustomPay will automatically deposit and notify you of all tax liabilities paid on your behalf:
• FICA, Federal Withholding, and FUTA
• State Withholding and Unemployment

Once a quarter, CustomPay will prepare and file:
• Form 941 Quarterly Report
• State Unemployment Report
• State Quarterly Reconciliation Report (as necessary)
• Deposit for Federal Unemployment Insurance
• Copies of all filings for your records

Once a year, CustomPay will automatically prepare and file:
• W-2 forms
• W-2s for Employer Federal and State income
• W-3 recap of Federal Withholding Summary Sheet
• Prepare and File Form 940 – Annual Federal Unemployment Tax Return
• Copies of all filings will be sent to you for your records

Specialized Payroll Services for Foreign National Employees

Our competitive advantage: With the rise in foreign nationals working in the US comes a real lack of knowledge about how to properly pay these employees. You may be overpaying some taxes (like Social Security) and not deducting enough on others (like income tax). CustomPay can guide you through this maze, protect your bottomline, and prevent an unpleasant visit from the IRS.

Tax status determination of foreign national employees: We will examine each employee’s work situation to determine the proper federal/state/local taxes to withhold.

ITINs for family members of foreign national employees: As an authorized IRS walk-in center, we will assist your employees in obtaining ITIN numbers for their family members. We also have a notary public on our staff.

Application of income tax treaties: We can assist you in interpreting the applicable tax treaties and completing your US income tax return.

US International Social Security agreements: We can assist you in interpreting applicable Social Security agreements to ensure you receive all the benefits due you, and that you don't over or under pay your Social Security taxes.

Calculation of payroll taxes CustomPay will calculate the amount of federal/state/local taxes to withhold. CustomPay will also generate the appropriate year-end paperwork for each employee (such as a 1042S).

Consultation on eligibility for typical employee benefits CustomPay will advise you and the employee on how to coordinate US and non-US employee benefits. For example, a Canadian worker in the US who participates in a 401k plan will have his maximum contribution amount to his Canadian retirement savings plan automatically reduced.

Financial planning consultations for foreign nationals both before and after they immigrate to the US.
Many employers and employees don’t realize that the best time to do cross-border financial planning is before the employee sets foot in the US. Tax laws and other government regulations vary widely from country to country, and as soon as you cross the border and establish residency in the United States, you lose the opportunity for the most advantageous financial planning activities.

We can help you and your employees answer questions like:

• Can I contribute to a US 401K plan?
• Can I take an income tax deduction for IRA contributions?
• Am I eligible for Social Security?
• Can I still contribute to my home country’s retirement plan?
• What are my tax obligations in the US and at home?



Employee Benefit Services

Through cooperation with its partners as well as participating accounting firms, CustomPay offers high-quality employee benefit services under the direct supervision of knowledgeable benefits specialists.

Employee Benefits Needs Assessment

Our completely independent benefits expert will:
• Perform an assessment of existing (and proposed) employee benefits
• Perform a cost/benefit analysis of each employee benefit
• Report back on the competitiveness of the overall benefit package
• Suggest opportunities for cost savings, benefit improvement, or both
• We provide this service with no vested interest in the outcome
• This service is provided by independent benefits professionals with no less than 15 years of industry experience and provided on a fee-only basis (i.e., no vested interest in the outcome).

Employee Benefits

• Identify appropriate plan providers
• Gather employee information to obtain quotes
• Compare costs of various insurance options
• Advise on the merits of various options
• Complete paperwork and setup insurance plans
• Provide benefit communication materials and employee meetings

Section 125 Plan Setup (cafeteria plans)

• Identify allowable benefit components (healthcare, life, dental, and vision insurance, dependent child care expenses, etc.)
• Advice and explanation of tax consequences of company-paid versus employee-paid benefits
• Calculate possible tax savings for employer and employees
• Compare costs of different investment options
• Setup of flexible spending account
• Setup of premium only plan

Section 125 Plan Maintenance

• Deduct insurance premiums from each paycheck
• Deduct flexible spending account contributions from each paycheck
• Receive claims for and pay flexible spending reimbursements
• Track premiums and contributions (per pay period and year-to-date)

Retirement Plan Services from CustomPay.

Through cooperation with its partners as well as participating accounting firms, CustomPay offers these high-quality retirement plan services..

Retirement Plan Setup

• Identify appropriate plan types
• Compare plan setup and maintenance costs
• Compare costs of different investment options
• Advice on structuring and funding of company retirement plans

Plan Recordkeeping/Maintenance

• Deduct plan contributions from each paycheck
• Track deductions (per pay period and year-to-date)
• Transfer payments to investment options
• Year-end reporting for contributions and discrimination testing